Red Robin’s New Pizza Has This Major Problem, Customers Say
Pizza has become the most ordered food during the pandemic, and many restaurants want to join in the action. Oddly enough, customers of Red Robin, who just announced an ongoing partnership with a national pizza chain, took to an online forum to report an embarrassing issue with the pizza Red Robin currently serves.
Colorado-based Red Robin Gourmet Burgers, Inc. Friday. ad that “After much success in the early launch markets” they had “big plans” to expand their partnership with Donato’s Pizza “as part of aggressive market expansion”. Red Robin and Donato’s first executed this collaboration in 2018, with Donato’s Pizza currently available in around 80 Red Robin locations, according to the press release. The expansion will take Donato’s Pizza to 120 more Red Robin restaurants in Idaho, New Mexico, Utah, Nevada, Oregon, Washington, Maryland, Virginia and California by the end of this year.
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However, with all this growth between Red Robin and Donato, it seems like there is one detail in their current product that the two have overlooked.
On Saturday, a Red Robin customer, u / CoolRick Congress, took to Reddit to reveal an issue with an online pizza order where the custom request appeared to have been extra pepperoni: “Red Robin has pizza now, but when you customize the order there is no has no cheese or sauce by default. ” To add a misfortune that so many can relate to, he added, “I didn’t notice it until I got back from curbside pickup.”
With nearly 52,000 upvotes and 2,000 comments and growing, thousands of Redditors agree that this Red Robin Pizza certainly doesn’t look like what you might expect when you submit your order online. StupidStu187 said, “I worked at Pizza Hut during high school and when I came home from college on vacation. Every once in a while we would get an order for a pizza without cheese OR without sauce, but never without both.”
Bear4188 said: “Worked in a pizza place in the kitchen. Lots of sauce or cheese. Never without sauce and cheese.”
Others have noted that for allergy or diet reasons they personalize their orders this way… but the general consensus is that indeed this is a bug in the system that Red Robin could. want to look before they gain weight with their pizza push. as u / FreddyCroug noted, “Employees must think that all weirdos are ordering pizzas from Red Robin when they keep making them without cheese or sauce.”
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